TOUR GUIDELINES:

• VIP Darshans are subject to the orders issued by the temple authorities and State government.
• In view of our helicopters’ weight-carrying capacity, Heli reserves the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in the same helicopter flight.
• FIXED FLIGHT TIMINGS: This is a Daily Fixed Departure Helicopter tour, and departure timings of each destination is fixed. Therefore, passengers must ensure they report as per the scheduled ETDs. However, Atlas reserves the right to change/postpone the timings of flying one day prior, subject to weather/force majeure reasons.
• Passengers must submit their correct weights at the time of booking. Submitting incorrect weights may lead to passengers being debarred from boarding without any refunds.
• BAGGAGE ALLOWANCE: Only one baggage weighing a maximum of 5 kgs is allowed per passenger. It Is not permitted to carry suitcases or big travel bags in the helicopter; therefore, duffle bags will be provided by our team to all passengers on the day of arrival.
• Arrival/departure details must be provided at the time of booking so that we can smoothly operate the tour.
• Passengers are advised to book evening flight departing after 6pm, while returning back from Dehradun. As due to weather/operational reasons there might be delay in reaching back Badrinath to Dehradun. You may also keep an extra night stay which can be booked separately.
• Kedarnath shuttle service: Passengers will be ferried to Kedarnath ji in a shuttle services flight. And it is likely that passengers travelling together may not be accommodated on the same flight.
• Any sudden increase in taxes/levy by the State Government or the temple authorities, will be borne by the passengers.
• If online yatra registration will be compulsory, then passengers will have to do the same prior to travel.
• Comfortable clothing such as tracksuits or Kurtas are advised on the tour. As for shoes, one should carry sports or trekking shoes.
• Infants below 2 years (Max 12 kg weight) are accommodated free of charge. For verification of age the child, ID proof/birth certificate of the child will be checked.
• In case an infant is on board, the weight of the infant will reduce the total permissible weight of that respective group.
• Any donations, tips, pitthu, extra porter charges shall be borne by the passengers.
• Airport transfers shall be provided on the arrival day at Dehradun, and on the last day of our tour.
• Airport transfer shall be provided on the arrival day or maximum one day prior to the arrival day, and the same would be applicable for the drop at Dehradun Airport. Only 01 transfer would be provided for each side.
• Network connectivity at Harsil & Badrinath is very poor. BSNL, Airtel & Jio are the main telecom services, that work in these regions mostly.
• All temples in Chardham sector are located at a high altitude, therefore passengers are advised to carry medication during travel. Also, they are advised to carry warm clothing with them, because during evenings & nights, the temperature can drop drastically.
• For the senior citizens and people with medical issues are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment.

TERMS AND CONDITIONS

• SEATING CAPACITY: The seating capacity of our helicopter is 06 passengers.
• HELICOPTER WEIGHT LIMITATION
• The maximum weight capacity of the helicopter is 450 kg (excluding baggage weight). Passengers are taken on board depending on the load and temperature conditions, and the pilot's call will be final. Hence, passengers are required to provide us with their exact body weights at the time of booking.
• Exceedance of helicopter weight carrying capacity will result in passengers getting deboarded and cancelled for the Heli-tour without any refund. OVERWEIGHT CHARGES
• Overweight charges are applicable @ INR 2,500/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).
• Any discrepancy found in the weights of the passengers, which will be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.
• Please Note: While submitting the body weights, please keep in view that you submit your final weight on the higher side, after adding extra weight of your clothes and shoes.
• ARRIVAL DATE
• Our Chardham 5N/6D Heli-tours are booked flying-date-wise (Day 2 of the tour). Passengers must report to Dehradun one day prior to the flying date.
• BAD WEATHER & FORCE MAJEURE DISCLAIMER
• Flying in hills is subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.
• AADHAR Card copies are to be shared by all Indian passengers, & passports in case of foreign nationals.
• We advise our passengers to keep one additional day at hand at the end of the tour, over & above the 5N/6D period, to avoid missing their return flights in case they get stuck at any of the destinations due to bad weather or force majeure reasons.
• ADD-ON SERVICES
• Additional services which are not mentioned in our inclusions will be extra chargeable, and the same must be confirmed to us at the time of booking.
• Accommodation at Kedarnath Top:
• Accommodation at Kedarnath Top can be booked for the pilgrims. However, Indian passage do not advise pilgrims to stay overnight at Kedarnath Top, due to high altitude sickness and lack of basic facilities such as Hot water, Heater & and medical assistance. Price - On Request

MEDICAL EMERGENCIES

• Atlas will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get a medical check-up done before commencing the yatra. A medical check-up is mainly required if a passenger has any medical ailment or condition. If Medical evacuation by Helicopter is needed, it will be chargeable @ INR 1,20,000/ Hr + UCADA royalty & landing charges + GST.
• CARRIAGE BY AIR ACT, 1972
• The carriage is subject to Atlas Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding the application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by the passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.
• Atlas reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

Our Heli-Tours are not available for the following VIP’s:

• Speaker Lok Sabha
• Dy. Chairperson Rajya Sabha
• Central Ministers of Cabinet Rank
• C J I Supreme Court
• Governors of State
• Chief Ministers of State
• State Ministers of Cabinet Rank
• SPG Protectees – Z category only.

RESCHEDULING OF BOOKING

• Rescheduling your booking to any future or prior travel date will be done subject to availability and on payment of 10% of the total tour cost. This will be permitted only if informed at least 28 days before the arrival date.
• In case rescheduling is requested less than 28 days prior to the travel date, then the booking would be treated as cancelled, & and a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.

Additional Services:

• The cost of additional services provided at any Dham during the tour will be deducted over and above the refundable Tour Cost.
• Refund against an unutilized service will not be done.

PAYMENT TERMS:

• The booking is to be done in advance with a deposit of 50% of the total amount. Balance payment will be taken 14 days prior to the date of arrival at Dehradun.
• Passengers will not be permitted to board or commence the tour unless full & and final payment of the tour has been made.